# SendEasy > Official SendEasy documentation for building WhatsApp, email, bot, lead capture, and webhook integrations. Languages: Portuguese (pt), English (en), Spanish (es). API base URL: https://backend.sendeasy.app. Authentication uses Authorization: Bearer , but token types differ: channel token for /api/messages/send; API Token for WABA and Bots; email channel token for Email API; integration token for /api/integration/*. Read the relevant reference before choosing credentials or request fields. An accepted or queued request does not confirm final delivery. Follow the documented webhook events. Never invent endpoints or expose tokens in client-side code. This site and its MCP server provide public documentation only; they do not execute account operations or require customer tokens. ## AI access - [AI integration guide](https://docs.sendeasy.app/en/ai.md): Connection instructions and integration workflow. - [Complete documentation](https://docs.sendeasy.app/en/llms-full.txt): All public pages in en, as plain Markdown. - [MCP endpoint](https://docs.sendeasy.app/mcp): Public, read-only Streamable HTTP server. Tools: search_docs, get_doc, list_docs. No authentication required. ## API and integrations - [ActiveCampaign](https://docs.sendeasy.app/en/integrations/activecampaign.md): Two-way integration with ActiveCampaign to sync contacts, lists and trigger automated messages from marketing events. - [Booking on your website (embed)](https://docs.sendeasy.app/en/integrations/calendario/embed.md): With the embed, customers pick the service and the time and confirm the booking without leaving your website. Paste one line of code on the page: the embed.js script mounts booking in a safe iframe served by https://calendar.sendeasy.app. - [Google Business Profile](https://docs.sendeasy.app/en/integrations/calendario/google-business-profile.md): Your Google Business Profile (formerly Google My Business) shows on Search and Maps when someone looks for your business. With two Sendeasy links on the profile, customers book straight from there, and bookings are recorded with the Google - [Calendar Integration](https://docs.sendeasy.app/en/integrations/calendario.md): Lets any application connect a Google Calendar to a Sendeasy calendar and keep both sides in sync — without going through the console. - [Custom Integration](https://docs.sendeasy.app/en/integrations/custom.md): The Custom integration generates a generic token that your application uses to call Sendeasy's public API and send messages (WhatsApp, Email or SMS), without needing a built-in connector. - [Eduzz — Events](https://docs.sendeasy.app/en/integrations/eduzz/events.md): Sendeasy reacts to 5 Eduzz event types: invoice/pix issued, payment confirmed, refund, cancellation and expiration. - [Eduzz](https://docs.sendeasy.app/en/integrations/eduzz.md): Integration with Eduzz via webhooks to react to sales events (invoice paid, purchase confirmed, refund, etc.) by sending automated WhatsApp and email messages. - [Eduzz — Setup](https://docs.sendeasy.app/en/integrations/eduzz/setup.md): Step-by-step guide to connecting Eduzz and starting to receive sales events. - [GreatPages](https://docs.sendeasy.app/en/integrations/greatpages.md): Sendeasy integration with the GreatPages platform, to receive leads from landing pages and start conversations automatically. - [Respondi](https://docs.sendeasy.app/en/integrations/respondi.md): Sendeasy integration with the Respondi platform, to receive leads and trigger them as WhatsApp conversations. - [WABA — Webhook events](https://docs.sendeasy.app/en/integrations/waba/events.md): Sendeasy forwards every event received from Meta to your configured webhook: incoming messages, delivery/read statuses, failures, template status changes and more. - [WABA](https://docs.sendeasy.app/en/integrations/waba.md): Integration with the official WhatsApp Business API (Cloud API). Enables authenticated message sending, approved templates and high-volume operation within Meta's official policies. - [Request contact sharing](https://docs.sendeasy.app/en/integrations/waba/request-contact.md): Send a message with the native share-contact button. The recipient chooses whether to share their phone number with the business. - [WABA — Setup](https://docs.sendeasy.app/en/integrations/waba/setup.md): Step-by-step guide to linking a phone number to the WhatsApp Business API (Cloud API) on Sendeasy. - [WABA — Templates](https://docs.sendeasy.app/en/integrations/waba/templates.md): Templates are message formats pre-approved by Meta, used to start conversations outside the 24-hour window. - [Webhook](https://docs.sendeasy.app/en/integrations/webhook.md): The Webhook integration sends events from your Sendeasy project (incoming/outgoing messages, delivery status, ticket changes, etc.) to an HTTPS URL of yours. - [Public API (Server)](https://docs.sendeasy.app/en/server/api-publica.md): Success example: - [Bots API](https://docs.sendeasy.app/en/server/bots.md): Use Sendeasy's AI from your own application — an assistant inside your product, a routine in your backend, a screen that summarizes documents — without going through WhatsApp. - [Diagnostic Submissions](https://docs.sendeasy.app/en/server/diagnosticos.md): If you run a diagnostic form (quiz, assessment, self-test) that delivers a result to the lead, this API logs every submission attempt in Sendeasy: who filled it in, the result, and whether the WhatsApp delivery and the ActiveCampaign contac - [Email API](https://docs.sendeasy.app/en/server/email.md): Send transactional emails (password reset, notices, confirmations) through Sendeasy from your own application, authenticated by the token of the email itself — every email configured in the project has its own. - [Integrations (Server)](https://docs.sendeasy.app/en/server/integracoes.md): Sendeasy offers two integration products: - [Server Integration](https://docs.sendeasy.app/en/server.md): This section is the technical entry point for backend integrations with Sendeasy. - [Technical Reference](https://docs.sendeasy.app/en/server/referencia-tecnica.md): Developer-focused runbook for real integrations: endpoint, payload, response and operational behavior. - [Error Translations (PT / EN / ES)](https://docs.sendeasy.app/en/server/traducoes.md): This page centralizes translations for integration error codes used by Sendeasy. - [WABA API](https://docs.sendeasy.app/en/server/waba.md): Reference for WhatsApp Business API integration through Sendeasy public routes. - [Webhooks (Server)](https://docs.sendeasy.app/en/server/webhooks.md): This page describes what your application receives in the configured webhooks when Sendeasy processes channel/message events. ## Optional - [AI integrations and MCP](https://docs.sendeasy.app/en/ai.md): Connect your AI assistant to the official documentation to build SendEasy integrations using documented endpoints, payloads and authentication. - [Create and configure AI Bots](https://docs.sendeasy.app/en/bot.md): Creating a bot does not activate it. Associate it directly with one or more support stages, or add it as a step in an existing flow and associate that flow with the required stages. - [Broadcast Campaigns](https://docs.sendeasy.app/en/campaign.md): Use campaigns for outbound communication at scale. - [Connect Channels](https://docs.sendeasy.app/en/canais.md): Use this page as a quick checklist to connect channels in your project. - [Create and publish automation flows](https://docs.sendeasy.app/en/flow.md): A flow is an executable automation. It can send messages, wait, call an AI Bot, add tags and move a ticket to another stage. - [Set Up Kanban](https://docs.sendeasy.app/en/kanban.md): Kanban helps your team manage stages, ownership and SLA. - [Lead Capture](https://docs.sendeasy.app/en/leads.md): Lead capture supports source tracking, enrichment and routing. - [Introduction](https://docs.sendeasy.app/en/index.md): Welcome to Sendeasy documentation. - [Create a project and workspace](https://docs.sendeasy.app/en/project.md): In Sendeasy, a project is the company workspace. It contains the team, channels, contacts, tickets, Kanban, bots, flows, calendars and integrations. There is no separate “create workspace” step. - [Configure and use Sendpay](https://docs.sendeasy.app/en/sendpay.md): Sendpay creates charges and Sendeasy checkout links. Funds are processed by and paid directly to your connected gateway account. - [Web Integration](https://docs.sendeasy.app/en/web.md): This page covers browser-based integrations for Sendeasy. - [Create Bot](https://docs.sendeasy.app/en/whatsapp.md): In this page, you will find a detailed step-by-step guide to create and configure a bot in Sendeasy. - [Chat Widget (legacy)](https://docs.sendeasy.app/en/widgets/chat-widget.md): The Chat Widget based on integration tokens (sendeasy-widget-chat-dev.js, window.sendeasyConfig) was replaced by the Website chat. It is no longer maintained and no longer appears in the panel. - [Lead form](https://docs.sendeasy.app/en/widgets/form.md): A form with the fields you choose. Every submission becomes a contact (by phone, by email or new) and a pending ticket in the chosen department, with a message summarizing the answers. - [Website chat](https://docs.sendeasy.app/en/widgets/live-chat.md): Online chat on the website, with bot and agents in real time. The visitor enters a name (and an optional email), the conversation becomes a pending ticket in the chosen department and the history stays in the browser for 7 days. - [Website widgets](https://docs.sendeasy.app/en/widgets.md): Widgets live in the panel under Website chat (sidebar or Products). You create the widget, copy one line of code and paste it into your website before the closing tag. Anything you change later in the panel applies to the website wi - [WhatsApp button](https://docs.sendeasy.app/en/widgets/whatsapp-floating.md): Fixed button in the corner of the website that opens a conversation on your WhatsApp with the message already typed. It does not create a channel or a ticket: the conversation happens on WhatsApp. - [Portuguese index](https://docs.sendeasy.app/llms.txt): Portuguese documentation. - [English index](https://docs.sendeasy.app/en/llms.txt): English documentation. - [Spanish index](https://docs.sendeasy.app/es/llms.txt): Spanish documentation.