WhatsApp button
Fixed button in the corner of the website that opens a conversation on your WhatsApp with the message already typed. It does not create a channel or a ticket: the conversation happens on WhatsApp.
Installation
Create it in Website chat > New widget > WhatsApp button, enter the number with country and area code and paste the code:
<script src="https://widget.sendeasy.pro/whatsapp-floating.js" data-token="YOUR_TOKEN" data-backend-url="https://backend.sendeasy.app" defer></script>
Everything you configure in the panel applies to the website without pasting the code again.
What you can configure
- WhatsApp: main number, opening message, include the page in the message and linked channel (panel reference only).
- Button: text, button color, icon and text color, delay before showing, show on all devices, mobile only or desktop only, call-out bubble with text.
- Agents: up to 10, with name, role and number. With more than one, the click opens a list for the visitor to choose; each agent can have its own opening message.
- Business hours: days, start, end and time zone. Outside the hours the button stays, but shows a notice.
- Tracking (UTM): adds
utm_source,utm_mediumandutm_campaignto the page address included in the message. - Position: right or left.