Automation Flows

Automation flows let you orchestrate messages, tags, routing and follow-ups.

Flow design

  1. Define trigger events.
  2. Add conditions.
  3. Define actions (message, tag, route, webhook).
  4. Add retries/fallback.

Reliability checklist

  • Prevent loops with guard conditions.
  • Add idempotency for webhook-driven flows.
  • Log key execution branches.

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